Press Release - April 3, 2008
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Vacation Ownership Company Raintree Vacation Club Deploys
Web-based Sales Presentation System – Interactive Salesware
Houston, TX, April 3, 2008 - Raintree Vacation Club - a leading vacation ownership company – has successfully deployed Interactive Salesware, a 100% Web-based sales presentation system developed by Chicago-based Vibes Interactive, LLC., at the Club Regina Resort in Puerto Vallarta, Mexico. The system will be rolled out to all of Raintree’s sales centers throughout the United States, Canada and Mexico over the next few months.
Raintree Sr. VP of Sales & Marketing Bill Tsao said, “We are committed to providing our sales people with the most effective sales system available to assist them in obtaining more in-depth information during ‘discovery’ and to help present a product specifically tailored to the guest’s vacation preferences, lifestyle and budget. An intuitive, customer-centric, multimedia sales presentation, such as Interactive Salesware, is the perfect complement to a high-quality product like ours and is the type of sophisticated technology today’s customer expects.”
“We have found that the use of Interactive Salesware’s innovative technology enhances our customers’ experiences at the sales table and their understanding of our club system,” said Doug Bech, Chairman and Chief Executive Officer at Raintree. “The system takes the guess work out of the sales process by matching Raintree membership programs that best fit the customer’s profile. Interactive Salesware also provides access to our strategic partner programs and resort exchange networks.”
Built on a flexible, reliable and secure platform, Interactive Salesware maximizes the customer lifetime value by leveraging the guest’s preference data to manage customer relationships and conduct future upgrades and marketing programs. Christy Deuschle, Director of Consumer Affairs for Raintree said: “A guest in one sales center is presented with exactly the same information as someone in another location, so in terms of consistency, branding and compliance, we can ensure a better customer experience.”
About Raintree Resorts International:
Raintree Resorts International is the developer of, and manager for Raintree Vacation Club (RVC). RVC is a unique blend of club, resort and hotel hospitality, balancing cosmopolitan flair with local flavor to create the defining experience in select extraordinary vacation destinations. We currently offer vacation club membership accommodations across the US, Mexico and Canada. Raintree Vacation Club is an RCI affiliate. (www.raintreevacationclub.com)
About Vibes Interactive:
Vibes Interactive, LLC is an interactive solutions provider focused on customer acquisition, retention and value maximization. The company’s Web-based solutions are built on robust platforms that connect vacation ownership, leisure, and real estate companies with customers in inventive ways to deliver measurable results on a pay-per-performance model. Interactive Salesware is a 100% web-based, customer-centric, multimedia, interactive sales system developed for the vacation ownership industry by Vibes Interactive, LLC. Representatives of Vibes Interactive will demonstrate the full power of Interactive Salesware at the ARDA 2008 Convention and Expo in Las Vegas, April 6-10. To schedule an on-line demonstration or to make an appointment during the ARDA Convention, contact Dean Blume at: dblume@vibesinteractive.com